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The telecom world is ever changing as technology changes.  The companies are changing as well.  In this past year, WCI Telecom was purchased by Integra Telecom.  Comcast had a bid in to buy Time Warner Cable, but did not go through and that is a...

How many of you are master negotiators?  Do you enjoy the art of deal making?  I know I do, I think it is fun.  I like being presented with a client’s problem and finding the right solution and negotiating for them.  It is a challenge...

  THE WORLD WIDE WEB/SUBMARINE CABLING Have you ever wondered how your phone call or e-mail to your loved ones makes it around the world?  Well if you have, I have the answer for you. Almost 95 percent of the internet that we use today is provided via...

  WHAT HAPPENS WHEN YOU LOSE VOICE AND DATA SERVICES   AKA:  FRONTIER OUTAGE IN REDMOND WA What would the impact of not having Internet and phone service at your business for a few hours?  What if you were down for almost a whole week?  Would your bottom line...

With all the new healthcare laws that went into effect at the beginning of 2014, how many of you had to go on the Washington health benefits exchange to choose a benefits package for you and your family?  If you are like the people in...

BUSINESS ISSUES Why MPLS is now a viable and sensible option for SMBs Oct 14, 2014 08:09 am | PC World by Paul Desmond . Enterprise-size organizations for years have been using Multi-protocol Label Switching (MPLS), a type of carrier transport technology that provides a...

Very recently I ran into a potential client that was going to lose their Internet with Clear by November 1st of 2015.  There happened to be 10-20 other tenants in his building in the same boat.  They had all signed with Comcast and Comcast kept saying...

Wow, another year that flew by under our belts and hopefully you kept the same belt size or even have a smaller belt now.  I think my belt may be a size larger now than when 2014 started.  Way back in the day that was...

What's new with NPI in 2014?  We are offering SIP Trunks, but what is a SIP Trunk?  SIP stand for “Session Initiation Protocol”.  Over the past few years, the telecommunications industry has standardized on SIP as the protocol of choice for phone calls on the...

Hard to believe 2013 is over.  I hope you all had a great Christmas and 2013 was as good as ours.  In reflection we have a lot to be thankful for.  We are all thankful that we are all healthy and all of our families...