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Managed Services

Taking command of your IT & tech so that you can pay attention to what matters to your business.

Scale your security and technology services

No matter the size or configuration, you can choose from a tiered level of flexible managed services. We offer clients four levels to meet a variety of security and support needs:

Level 1 – Essential IT Care

  • Patching
  • Monitoring
  • Maintenance
  • Reporting
  • Anti-virus
  • Anti-spam/antimalware
  • Anti-phishing
  • Off-site backups for workstations
  • Servers
  • Office 365
  • MDR
  • Enterprise MFA with Azure AD

**Essential IT Care is the base package all other plans are built**

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Level 2 – Basic IT Care

Adds to Essentials:


  • Basic IT support & dedicated technology advisor.
  • A pool of monthly support is allotted based on the number of managed computers.
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Level 3 – Complete IT Care

Adds to Essentials:


  • Unlimited IT support
  • Covered routine replacement of managed devices
  • Emergency priority response
  • Technology advisor and vCIO
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Level 4 – Ultimate IT Care


Adds to Complete: 


  • Microsoft 365
  • Laptop
  • Docking station
  • Voice extension & telephone handset for every staff member
  • Voice calling plan
  • Basic network equipment for every site
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IT Care service plans
NPI Managed ServicesEssential IT CareBasic IT CareComplete IT CareUltimate IT Care
T&M PlanManaged Services- pooled laborManaged Services- all labor includedOffice in a box
Managed IT Security
Server Backups
Multi Factor Athentication
Workstation Backups
SaaS Backups
Email Antispam
Endpoint MDR
SaaS backups for O365
Azure P1 license
Quarterly maintenance
Annual maintenance
Phishing simulation and awareness
Pooled labor .5hr/systemNot AvailableNot AvailableNot Available
Unlimited support of covered devicesNot AvailableNot Available
After hours supportAvailableAvailable