For decades, many of NPI’s customers have trusted the quality and value of their services.
Our company has had nothing but an amazing experience working with NP Information Systems. We recently made the switch from another company to NPI to take over all of our services. They were able to completely get our company updated and help us migrate to a more efficient phone and internet system. Our company needed a total revamp and with us not knowing where to start they were able to direct us through each process. We always receive reliable service and have had great success using their “Help Desk” when we do have a sudden issue with our computers or phones. Everyone we have worked with has been so easy to work with and they have helped make our company run with ease when it comes to anything having to do with technology.
Wanted to thank you, Vince, Kalen and the entire NPI Team. You guys came through for me on my darkest hour, literally around midnight when our exchange server went down. With the assistance of Kalen we were able get up and running within 1-hour. From that day I realized I’ve found a good solid IT Company that can be my backup in my absence. Now I can actually go on “Vacation” without worries, knowing I have Kalen & TEAM-NPI as my backup.
We love NPI. I have been with Waterfront Construction Inc. since 2001. We have had a couple of other companies run our computers/servers/phones in the past and have always had problems. Since we’ve had NPI in our lives, we have not had any problems and everything is running smoothly. HUGE difference from the other companies out there. They have awesome “QUALITY” customer service and support. Not too many other companies have a strong business structure like NPI that focuses on customer satisfaction and not contracts.
NPI has become a partner we lean on for matters involving IT support, phone systems, and inter-office connections. They are great to work with and very responsive.
I just wanted to take a quick moment to thank you once again for coming to our aid on Tuesday. It was amazing timing having Dustin in town! I also wanted to say how impressed I am with Dustin and Sean. Not only are they both extremely knowledgeable in multiple areas, but they are always quick to respond with a positive attitude. I hold their services in the highest regard and honestly don’t know what I would do without them. I am sure that you feel the same way 🙂
As the operations manager of a small local union, I depend heavily on my vendors. Many of them are instrumental in the day to day operations of our business. Al Go and NPI are at the top of my list. The communication, the follow up, the desire to save us money on a monthly basis is over and above any other vendor I have met.