Telecom

Everyone is talking about working from home these days.  I hate to pile on, however I find that many clients still do not know all of the features and benefits of our cloud platform, so I want to go over a couple of the features...

I was talking with a client the other day and mentioned they needed to verify their PBX was locked down.   I said, “Every four years we hear about a phone system that gets hacked”.   The client looked confused and asked why every four years?  It’s...

I was speaking with a client the other day and they asked me what the ratio of hosted phone systems versus on premise systems were. I had never stopped to think about this and was surprised that I could not remember the last phone system...

Companies communicate with their customers in so many ways these days. They send email, surveys, post information on social media and their websites, call, chat, or text them. Not all of these forms of business communication are welcomed by the customer when they happen or...

Microsoft Teams has been gaining in popularity for years, and it has become one of the most popular internal communications tools.  For those of you not familiar with Teams, it has quite a bit of functionality.  Teams has chat, file share, video, and different applications...

In the past when we’ve engaged business owners about backup Internet connections many times the response has been “If the Internet goes down it’s not a big deal because all out people can still work”.  Well with more and more businesses shifting to support remote...